The "Operational Excellence: A 2-Day Training for In-House Operations Staff" workshop is designed to equip your operations team with practical tools and strategies for enhancing operational efficiency and aligning with organizational goals. The first day focuses on laying the foundational elements such as defining core values, mission, and vision statements. Participants will build out organizational charts, write effective job descriptions, and develop Standard Operating Procedures (SOPs). The day also covers project management essentials, weekly scorecards, and KPI trackers.

The second day delves into advanced strategies and continuous improvement. Sessions will guide participants through quarterly progress assessments, strategy adjustments, and financial forecasting. Leadership and people management skills will be enhanced through the creation of Performance Improvement Plans (PIPs) and understanding various leadership styles. The day will also cover best practices for onboarding and offboarding employees, ensuring smooth transitions within the team.

Throughout the workshop, participants will engage in interactive exercises, group discussions, and hands-on activities to apply the concepts learned. By the end of the two days, your operations staff will be well-equipped to implement these strategies effectively, fostering continuous improvement and achieving operational excellence. This comprehensive training provides not only the knowledge but also the tools needed to drive success within your organization.